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Return Policy

We at Gorgeous Cosmos Pvt Ltd give the best shopping experience possible. However, considering that damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

Gorgeous Cosmos will not responsible for any damage caused after delivery.

In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on (For product-related & other queries)

Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-

Returns and exchanges requests will be subject to checking and vetting by GC Damages due to neglect, improper usage or wrong application will not be covered under this Policy.

Once your return request has been accepted, the process will be completed within 7-21 business days.

No Refund shall be made once goods are sold.

Shipping charges for returnable good will be borne by the customer For outside India orders/ all customs taxes duties shall be borne by the customer. These are levied by the customs authorities of the customer country GC neither determines them nor adds them to product or shipping costs. All products once purchased are non-refundable. In general, an item may be eligible for return within 5 days from the date of Product Delivery if it fulfills any of the following conditions:

Sold in a physically damaged condition.

Has missing parts or accessories.

Product packaging not opened, product not used Product sent was different from the one ordered by a customer.

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